Pure EMDR

FAQ

Pure EMDR FAQ:
Is this the right telehealth workflow for your practice?

This page answers product and workflow-fit questions. For installation, session preparation, or troubleshooting, visit Pure EMDR Support.

Looking for setup help instead?

The FAQ helps you understand the Pure EMDR workflow and decide whether it fits your practice. For step-by-step installation, performance tips, and help resolving a session issue, visit Pure EMDR Support.

The Pure EMDR workflow at a glance

Who handles each part of the Pure EMDR telehealth workflow
Workflow stepWho handles it
Install Pure EMDRClinician, once, in Google Chrome or Microsoft Edge
Open and control the EMDR BoardClinician
Join the telehealth callClient, through the clinician’s usual telehealth platform
Open a Pure EMDR link or separate webpageNo one—the client does not need one

Getting started

What is Pure EMDR?

Pure EMDR is a browser extension for clinician-controlled EMDR screen sharing in telehealth. The clinician opens the EMDR Board and controls it from their side of the call.

What does my client need to do?

The client joins the clinician’s usual telehealth call. They do not need a Pure EMDR link, separate webpage, app, Pure EMDR account, download, or setup step. Your telehealth platform may have its own joining requirements.

How is Pure EMDR different from link-based EMDR workflows?

Pure EMDR keeps the board setup and session controls on the clinician’s side of the telehealth call. The clinician opens and screen-shares the board, while the client joins the usual call without opening a Pure EMDR link or separate webpage.

Compare EMDR telehealth workflows

The client experience

Who controls the EMDR Board?

The clinician controls the session from the Pure EMDR remote on their side of the call.

What does the client see?

When the clinician shares only the EMDR Board tab for a browser call, or the EMDR Board application window for Zoom, the client sees the board rather than the clinician’s browser tabs, bookmarks, or remote.

Does my client need a second device?

No. Pure EMDR is designed for the clinician to share the EMDR Board in the usual telehealth call, so the client does not need a separate device for Pure EMDR.

Compatibility and clinical use

Which browsers support Pure EMDR?

Pure EMDR is currently available for Google Chrome and Microsoft Edge.

Get installation help

Can I use Pure EMDR with Zoom, Google Meet, or SimplePractice?

Yes. Pure EMDR is compatible with any video call platform that supports screen-sharing.

See setup and platform guidance

Does Pure EMDR replace clinical training or judgment?

No. Pure EMDR is a clinician-controlled screen-sharing tool. It does not replace professional training, clinical judgment, or the treating professional’s responsibility for assessment, consent, privacy, and emergency procedures.

Read clinical use and safety information